The safety and wellbeing of our guests is a top priority for De.light Mykonos Hotel.
As we welcome you back to our hotel, we are taking all the necessary measures to provide you with a safe environment, in line with all the updated health protocols of the World Health Organization and the Greek health authorities.
In accordance with the official guidelines, we have developed supplementary protocols in all areas and operations of the hotel, so that our guests can enjoy their holiday with confidence. Specifically:
Check in / Check out
- Check in and check out are done electronically, with contactless procedures.
- Check in and check out schedules have been modified so that we can have the necessary time to sanitize each room. Thus, check in is available after 3.00 pm, while check out takes place until 11.00 am.
- Porter service will be provided only at the request of our guests.
Rooms and Housekeeping
- Based on the health needs of our guests, additional amenities, antiseptics and masks will be provided.
- All non-necessary amenities and services, such as magazines, menus, laundry bags, decorative pillows and covers, have been removed from the rooms.
- Room cleaning service will be provided only upon request.
- Before checking in the room, our guests can be sure the space has been sanitized with the appropriate products, at a steam temperature above 70°C.
Restaurant and Bar
- The distance between our tables and seats is at least 1.5 meters, based on the instructions of the Greek authorities. Given reduced seating options, we recommend that you book a table at the reception beforehand, in order to ensure availability.
Swimming Pool and Sun Loungers
- The pool water is regularly checked and cleaned in accordance with official cleaning protocols. Due to the new regulations, a specific number of people are allowed in the water at the same time.
Sunbeds are sanitized before and after guest use.
The Hotel’s Team
- Our people are fully informed and trained according to the operating protocols set by the Ministries of Health and Tourism and will be happy to help you with any questions you may have.
- All members of the hotel team wear a mask and maintain a distance of at least 1.5 meters.
In accordance with the new pandemic guidelines implemented by the Greek Government, face masks are obligatory in all indoor and outdoor areas.
These new measures are in force on a temporary basis.
Should you have any additional questions about our policies regarding the COVID-19 Health & Safety plan, please do not hesitate to contact us via email at the following address: firstname.lastname@example.org
We are looking forward to welcoming you back to our hotel!